Overview

The Foundation Course program is designed for those individuals who may have few academic qualifications from school level and who seek to improve their awards prior to entering the Hospitality/ Tourism industries. The program covers entry level Hospitality/ Hotel/ Tourism operations and concepts and includes numeracy, IT skills and intercultural communications.

STRUCTURE & CONTENT

  • Learning Hours
    • Lecture: 40 Hrs
    • Independent Study: 80 Hrs
  • Description of Module
    • Hospitality English is a supplementary oral and written English course focusing on communication concepts and vocabulary of importance in the hotel and tourism industries. Hospitality English helps students to prepare for a range of positions and to gain confidence in dealing with customers.

  • Learning Hours
    • Lecture: 40 Hrs
    • Independent Study: 80 Hrs
  • Description of Module
    • This module introduces students to the key operational departments of a hotel and restaurant. The key areas specifically covered include the restaurant, bar, kitchen, banquets, front office, housekeeping and guest relations. Students will gain specific knowledge of each department including the interaction between departments. This module will introduce students to the concept of “Quality Guest Service” and what is required to achieving guest satisfaction

      A key component of this module is to visit a range of hospitality enterprises in order to fully understand how the key operational departments function.

  • Learning Hours
    • Lecture: 40 Hrs
    • Independent Study: 80 Hrs
  • Description of Module
    • Intercultural Communication is the key to being able to deal with people and situations across cultures and is especially important within the field of hospitality. This module will help to better understand cross-cultural complexity and develop an awareness of your own and others’ cultural identities by highlight notable variations in communication styles and cultural values. This will help build an intercultural competence both in a personal and professional sense.

  • Learning Hours
    • Lecture: 40 Hrs
    • Independent Study: 80 Hrs
  • Description of Module
    • This module introduces students to the hospitality and tourism industry, including the development of the tourism and hospitality industries, structure and organization of various types of operations giving the student an awareness of the social and economic role, responsibilities and opportunities in hospitality and tourism. The module also provides an overview of the departmental and overall management functions within hospitality in both revenue and non-revenue related departments. Field trips to a range of tourism and hospitality sites support the module.

  • Learning Hours
    • Lecture: 40 Hrs
    • Independent Study: 80 Hrs
  • Description of Module
    • The use of numeracy is a vital component of a student’s toolkit in developing a successful career in hospitality. This module reviews basic numeracy principles and applies them to the hospitality business environment. It includes the use of numbers within a range of operational areas in hospitality including food and beverage, culinary and the rooms division. Emphasis is placed on both practical uses and interpretation of numerical information as it applies to business, but in particular to the hospitality environment.

  • Learning Hours
    • Lecture: 40 Hrs
    • Independent Study: 80 Hrs
  • Description of Module
    • The aim of this unit is to enable learners to gain essential knowledge and understanding of various study skills that will unlock their learning potential and empower them to gradually improve in their academic work. It also provides a foundation for learners to practice their reading and writing skills in schools and beyond.

MODE OF DELIVERY

Delivery Method

The Foundation Course program consists of a total of 5 modules and may be completed in 6 months. The mode of delivery is face-to-face with a total contact of 200 hours for all modules in the program. The program is scheduled weekly for 5 days and for a maximum of 6 hours per day.

Assessment Method

Written Exams and Final Projects.

ADMISSION & CONDITIONS

  • Student must be 16 + years old
  • Fluent English
  • Genuinely passionate about the Tourism and Hospitality industry