Overview
PURPOSE OF THE PROGRAM
Diploma in Hospitality Operations Management
Diploma in Hospitality Operations Management is a program dedicated only to UAE National students. The purpose of the program is to provide students with the needed knowledge, skills, and competencies in order to start a hospitality career. This program aims to help Emirati students to find excellent prospects in hospitality, tourism, and service industries and to contribute to the achievement of UAE’s vision of making hospitality management operations as one of the vital sectors among the most prosperous in the country.
PROGRAM LEARNING OUTCOMES
After accomplishing the program the Emirati graduate will be able to:
- Acquire hands-on experience in hospitality operations management.
- Use necessary skills to solve multi-faceted situations using customer-centric approach.
- Apply appropriate hospitality business tools in different business situations
- Analyse business situations and assess their impact on hospitality operations.
- Demonstrate leadership skills through proposing creative deliverables that speak to the heart and mind.
PROGRAM STUDY PLAN
Diploma in Hospitality Operations Management for UAE Nationals
Modules | HOURS |
English Communication in Hospitality | 30 |
Food Production and Restaurant Operations Management | 30 |
Information Technology for Hospitality | 30 |
Lodging and Accommodation Management | 30 |
Food & Beverage Cost Control | 30 |
Hotel and Tourism Marketing | 30 |
People Management and Leadership in Hospitality | 30 |
Event Management | 30 |
Customer Service Operations and Management | 30 |
Total Study Hours | 270 |
TEACHING & LEARNING STRATEGIES
This program will be delivered by highly qualified faculty members combining academic and international experience in hospitality operations management relevant to the courses they are teaching. HTMi Dubai uses student-centered learning approach in order to engage students in their learning experience and to allow them to be active and participative during classes. For this purpose, we balance theoretical and practical contents through the usage of a wide range of methods and tools e.g. simulation games, fieldtrips, role-plays, video projections and discussions, lectures, brainstorming and group works, real-life case studies and situations, software usage, and hands-on activities.
STUDY JOURNEY
STAGES | ACTIVITIES |
Student Selection Hospitality |
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Student Admission Management |
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Student Orientation |
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Program Delivery |
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Graduation Ceremony |
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Work Placement |
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ADMISSION REQUIREMENTS
REQUIREMENTS:
- Successfully passed High School Attested copy of high school certificate and transcript.
- Fluent in English
- UAE National ID
- Genuinely passionate about the Tourism Industry and Hospitality Management